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Quality

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MCB’s Quality Management System conforms to and is certified to meet ISO 9001:2015. The certificate is issued by BUREAU VERITAS CERTIFICATION and is confirmed by annual audits.

In our quality program, we are committed to better understanding and addressing our clients’ needs, including their future needs and to exceeding clients’ expectations.

We continuously improve our business processes related to shipping documentation and survey services. We keep analyzing our customers’ satisfaction level and make our best to improve it.

We are committed to creating favorable conditions for our staff, improving the working environment and contributing to enthusiasm and mutual understanding in the company.

 

CMA CGM’s information letter.

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